Shipping Policy
Shipping Policy
Thank you for shopping with Meow Dreams! Below are the terms and conditions that make up our Shipping Policy.
Order Processing Time
We ship orders directly from our partner warehouses as soon as they’re processed. Most orders are shipped within 1-3 business days.
During periods of high order volume, processing and shipping may be slightly delayed. If your order experiences a significant delay, we’ll contact you via email or phone.
Shipping Regions & Delivery Estimates
We currently ship to select countries within Europe. If your location is eligible, you will see the available shipping options at checkout.
Delivery typically takes 7-14 business days, depending on your location and local courier services. Occasionally, delays may occur due to customs, weather, or other unforeseen issues.
Shipping Costs
We offer free shipping on all eligible orders—no hidden fees at checkout.
Order Confirmation & Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package's journey in real time.
Customs, Duties & Taxes
Meow Dreams is not responsible for any customs duties, VAT, or local taxes that may apply upon delivery. These charges are the customer’s responsibility.
If a package is returned to us due to unpaid customs or marked as return-to-sender, we’ll refund the cost of the item but retain any shipping-related costs.
Damaged Items
If your order arrives damaged, please contact us at support@meowdreams.com within 48 hours of receiving it. Be sure to include a clear photo of the damaged item and its packaging. We’ll assess the situation and provide a replacement if eligible.