Privacy policy
Privacy Policy
This Privacy Policy explains how Meow Dreams collects, uses, and shares your personal information when you visit or make a purchase from our website.
Information We Collect
Device Information
We automatically collect details like your browser type, IP address, time zone, cookies, pages viewed, and how you interact with the site. This helps us load the site properly and improve its performance. We collect this through cookies, log files, tags, and pixels.
Order Information
When you place an order, we collect your name, billing and shipping address, payment details (like credit card info), email, and phone number. This information is used to fulfill your order, process payments, communicate with you, and prevent fraud.
Customer Support Info
If you contact us, we may collect any additional info you provide so we can help resolve your issue.
Minors
Our site is not intended for individuals under 18. We do not knowingly collect data from children. If you believe your child has provided personal information, please contact us so we can remove it.
Sharing Your Information
We only share your personal information with trusted third parties to help us operate the store. For example, we use Shopify to power our website and store. You can read their privacy policy here. We may also share data to comply with legal obligations or to protect our rights.
Behavioural Advertising
We use your information to provide marketing and advertising that’s more relevant to you. For example, we use Google Analytics to understand how customers browse our site. You can read Google’s privacy policy here and opt out here.
We may share limited information about how you interact with our site with advertising partners to help show you more relevant ads.
If you prefer not to receive targeted ads, you can adjust your settings on platforms like: https://www.facebook.com/settings/?tab=ads
https://www.google.com/settings/ads/anonymous
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
or use the Digital Advertising Alliance’s opt-out tool.
How We Use Your Info
We use your personal information to provide products and services, fulfill orders, process payments, communicate with you, send updates or offers (only with your permission), and improve and secure the website.
Legal Basis for Processing (GDPR)
If you are in the European Economic Area, we process your data under one or more of the following legal bases: your consent, fulfilling a contract with you, legal obligations, or our legitimate business interests (as long as they don’t override your rights).
We do not currently serve or ship to regions like Australia, so this policy does not apply to residents there.
Retention
We keep your information as long as necessary to fulfill the purposes described above unless you request that we delete it.
Your Rights
If you are a resident of California or the EEA, you have the right to access the personal data we hold about you, request corrections or deletion, or ask for your data to be transferred to another provider. To do so, contact us using the information below.
Cookies
Cookies are small files that help us remember your preferences and keep the site running smoothly. We use cookies for basic functionality (like keeping items in your cart), tracking performance, security, and analytics. You can manage cookies in your browser settings. Please note that disabling cookies may affect how the site functions.
Do Not Track
Our website does not currently respond to “Do Not Track” signals from your browser, as no consistent industry standard exists.
Changes
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the revised date.
Contact Us
If you have questions or would like to make a request regarding your personal information, you can reach us at:
Email: support@meowdreams.com
Contact Page: https://meowdreams.com/pages/contact